LONDON AUSERVICES
A courier delivering a parcel, representing our fully insured UK delivery

Delivery & Storage

Take it home, or leave it secure

Every order can go straight to your door, fully insured, or into segregated storage — the choice is yours, and you can change your mind later.

Insured home delivery

  • Free, fully insured tracked delivery to any UK address
  • Discreet, unbranded packaging — nothing indicates contents
  • Signature required on arrival
  • Typical dispatch within 2 business days of cleared payment

Segregated storage

  • Your holdings stored individually — never pooled with other customers’ metal
  • Insured vault storage with independent audit trail
  • Release to delivery or sell back on request, any time
  • Ideal for investors building a position over multiple orders

Dispatch begins once payment has cleared and, where applicable, identity verification is complete. You'll receive tracking details by email the moment your order ships.

Common questions

How is my delivery insured?

Every shipment is insured for its full order value from dispatch until signed for on delivery, at no extra cost to you.

Can I switch from storage to delivery later?

Yes — contact us any time and we will arrange dispatch of stored holdings, subject to standard processing time.

Do you deliver outside the UK?

Phase 1 of our service is UK-only. International delivery is on our roadmap — get in touch if you have a specific requirement.